Orders via WhatsApp: The Strongest Supplier Contact on MerterAI | MerterAI

The strength of WhatsApp ordering on MerterAI comes from the image-based order catalog that goes directly from the cart to the producer. The buyer adds the products they like to the cart; the platform binds these cart products, their codes, colour/pattern notes and quantity data into a single catalog and sends it to the supplier over WhatsApp in one step. The price, stock and delivery conversation continues in the same channel.

How does the WhatsApp flow work?

The products accumulating in the cart, the similar items on a product page and the filter result lists are collected into a single catalog. The catalog travels to the supplier as a WhatsApp message with the product images; the buyer sends the complete list without oral or written detail mistakes.

The supplier replies from the catalog with price, stock and run data; both sides progress in the same chat. The order approval step and sample request can also be run in this channel, so the process is tracked in one place.

Why is this channel strong?

Because habit and speed live in the same place: suppliers are already open to sharing quotes and stock over WhatsApp, and the buyer moves quickly without formally logging in a system. The catalog format removes the 'which one' ambiguity: image, code and note travel together in the message.

Frequently asked questions

What data does the order catalog carry?

Product image, product code, colour/pattern note and quantity data; the buyer can also add notes such as delivery place and timing.

Is a subscription required to reach the supplier?

No. Discovery, cart and catalog building are free; the supplier identity and contact details open with a subscription, which is the price of the ordering step.